EFFECTIVE HR PRACTICE PRACTICE AND PEOPLE MANAGEMENT FOR LINE MANAGERS

Course Outline

• Getting the right people
  • What HR is really about
  • Ally with HR department
  • The HR functions of managers
  • Workforce planning
  • Attracting the right talent through referrals
  • Interviewing skills for line managers
  • Building a job profile
  • Preparing technical assessments
• Welcoming a new family member
  • Onboarding – job orientation
  • Benefits of induction and orientation program to employees and organization
  • First day on the job
  • Induction content
  • Role and responsibility of the new employee’s manager during the first few days
  • Values, culture and code of conducts
  • Evaluating effectiveness of On-boarding
• Performance management
  • Definition of performance management
  • Overview of the annual performance cycle
  • Mistakes in performance management
  • Employee assessment best practices
  • 360 degree versus 180 degree
  • Coaching, counseling and mentoring
• Training and development
  • Identifying training needs
  • Career development
  • Succession planning
  • Building a personal development plan
  • Learning styles
  • On the job training
  • Evaluating training effectiveness
• Handling employee complaints
  • Employee moral
  • The definition of a grievance
  • Grievances versus complaints
  • The grievance handling procedures
  • Your role before, during and after the exit interview
  • Analyzing turnover
  • Healthy versus unhealthy turnover