Building and Leading High-Performance Team

Course Outline

• Teamwork definitions and personal styles
  • Myths about teamwork
  • 21st-century teamwork definitions
  • The concept of synergy
  • Characteristics of high performing teams
  • Overview of the DiSC behavioral tool
  • The 4 behavioral personality styles in the DiSC model
  • Personal development profile
  • Team personal styles
• High-performance team-building process
  • Five steps of the team-building process
  • Defining goals
  • Agreeing on strategies
  • Defining team roles
  • Motivating team members
  • Assessing team performance
  • The Belbin type indicator
  • Belbin’s 9 team roles
• Understanding Team dynamics
  • Team development stages
    • Forming stage
    • Storming stage
    • Norming stage
    • Performing stage
    • Adjourning stage
  • Team problem solving
  • Factors shaping team performance
  • Phases of team problem solving
  • Team decision making
  • Building consensus
  • Consensus requirements
• Identifying effective team communication and behavior
  • Communication channels
  • Communication methods
  • Building rapport
  • Managing conflict
  • Applying conflict management styles
• Team leadership concepts
  • Leadership definition
  • Leadership versus management
  • Styles of leadership
  • The implication of attitudes and personality
  • Ten ways to empower followers
  • Situational leadership
  • Levels of development
  • Different styles of motivation