Training Needs Analysis (TNA) and Methods Workshop

The general framework

• Reasons for identifying needs
• Present and future indicators of training needs
• Responsibilities of stakeholders
  • The style inventory
  • Identifying potential internal training resources and Subject Matter Experts (SMEs)

Methods for Identifying Training Needs (ITN)

• The four steps of needs assessment
• Questions to ask during each phase
• Data collection template
• Data gathering: the cornerstone for ITN
• Quantitative and qualitative methods
• From interviews to focus groups
• Comparison of primary data gathering methods
  • Advantages and disadvantages
  • Characteristics of data gathering methods

Linking training needs analysis with program design and program evaluation

• Significance of instructional learning objectives
• Components and characteristics of ILOs
• Writing ILOs
• Ten lessons on how to evaluate training
• Levels of evaluation:
  • Levels defined
  • Preliminary evaluation information
  • Chain of impact between levels
  • Characteristics of evaluation levels
  • An overview of ROI
  • Evaluation matrix

Evaluation at levels I and II

• Reaction sheets
• Characteristics of a reaction sheet
• Tests: pre and post

Evaluation at level III: skill transfer from the workshop to the workplace

• What often happens versus what should happen
• Barriers to skill transfer
• Ways to improve skill transfer
• Responsibility for improving skills transfer
• Methods to measure the transfer of learning to the job

Converting data to monetary value and calculating the return on investment (levels IV and V)

• Hard data
• Soft data
• Characteristics of hard and soft data
• Isolating the effects of training
• Tabulating program cost
• A practical case study on calculating ROI