Course outlines
- Understanding Adult learning and learning styles
- Assumptions and principles of adult learning
- Adult learning assumptions
- Characteristics of the adult learner
- What we know about adult learning
- Adults’ motivation to learn
- Learning styles and their importance
- Audience analysis
- Research findings of learning
- Implications for the trainer and the learner
- Characteristics of successful trainers
- Roles of a trainer
- Characteristics of a good trainer
- Your image
- Asking the right questions
- Building rapport with participants
- Your listening skills
- Facilitation skills
- Dos and don’ts of successful trainers
- Common facilitation techniques
- Your role as a facilitator
- The assertive or the aggressive trainer
- Types of trainers
- Training methods, activities, and exercises
- From brainstorming to case studies
- Advantages and disadvantages of different methods
- Guidelines for choosing a training method
- Types of interactive activities
- General guidelines on developing activities
- The element of creativity
- Examples of icebreakers, energizers, and review activities
- Designing training programs
- Characteristics of an effective training program
- Importance of ILOs
- Main elements of program design
- The ROPES model
- A 5 step model for creating terrific training sessions
- Preparing an outline for a training session
- Skeleton of a key point
- Developing your opening
- Tips for a memorable ending
- Blueprint for a training session
- Presenting and delivering effective training
- Tools available to trainers
- Training facility set-up
- Control of body language
- Ways to get attention and maintain interest: the main Tabascos
- Coping with problem participants
- Delivery and critique of training sessions