ESSENTIAL COMPETENCIES IN HUMAN RESOURCES MANAGEMENT (BASIC HRM COURSE)

Key Course Coverage

DAY 1

Human Resources Management (HRM)

• Definitions and objectives of HRM
• The main functions of HR
• Characteristics of effective HR management
• HR new roles: HR as a business partner
• Examples of HR organization charts

 Competency-based HRM

• Overview of competency theory
• Types of competencies
• The importance of competencies
• Sample competency frameworks

DAY 2

Recruitment and selection

• Recruitment versus selection
• Defining requirements and attracting qualified candidates
• Latest trends in sourcing channels
• Types of assessment
• Reliability of assessment methodologies
• Types of interviews
• Competency-based interview structure
• The selection decision

Training and development

• Identification of training needs
• Design and delivery of training
• Developing and evaluating relevant training objectives
• Training matrixes
• Effectiveness of delivery methods: the international benchmarks
• Evaluation of training effectiveness

DAY 3

Performance management

• The performance management cycle
• The main components of performance management
• Performance management versus performance appraisal
• Management by objectives
• Setting up a competency-based performance management system
• Talent management and succession planning

Compensation and benefits

• Job analysis
• Components of a compensation and benefits system
• A total compensation management system
• Job evaluation: guaranteeing ‘internal consistency’
• The Meirc factor points system for evaluating jobs
• Salary surveys: guaranteeing ‘external consistency’
• Forces impacting compensation and benefits

Careers in HR

• Generalist or specialist: advantages and disadvantages
• Academic qualification versus professional certification