TRAINING TERMS AND CONDITIONS

McTimothy Associates Consulting LLC limits the provision of its capacity /training and development services to employees of corporations, partnerships, businesses and government organisations who are either self-sponsored or sponsored by their respective organisations. This terms and conditions is between either parties registering for any of our training courses at any given time.

GUARANTEE OF QUALITY:

Our Guarantee of Quality provides our customers with the opportunity to pre-register and pay 100% to attend the course of their choice, except otherwise expressly agreed. If a customer sends us a written notice of dissatisfaction with a course within five (5) days of the course, the customer will have the option of retaking the course at no charge, or receiving a full refund of any course tuition fees paid, provided a satisfactory reason of non-satisfaction is received from the customer.

TERMS FOR PUBLIC/OPEN WORKSHOP COURSES

COURSE FEE:

The course/tuition fee is due and payable within thirty (30) days of the course enrolment start date or immediately the customer enrolled for them. The course tuition fee includes tuition/training fee, soft/downloadable course materials, tea break and lunch break, the use of internet with your personal computers (where applicable) and Certification. The course/tuition fee does not include accommodation, travel or any other expenses that may be incurred by our customers.

SUBSTITUTIONS PERMITTED:

We welcome the enrolment of a qualified substitute in an enrolee’s place provided the customer notifies us in writing before the first day of the course (excludes third party certification courses). 100% of any prepaid course tuition fees will be credited against the course tuition fee of the substitute. However, the substitute may not take advantage of any discount programme for which he or she is not otherwise qualified. You may also substitute the fee paid for a particular course for another course provided McTimothy Associates is dully notified.

TRAINING REGISTRATION & PAYMENT TERMS

All our training courses are pre-registration event. An intending participant or the nominating party needs to register online via our website at www.mctimothyassociates.com by clicking Register Now button. Thereafter, you may proceed to make your payment into our Corporate Bank Account details received with the invoice.

All course fees stated for each course covers tuition, course materials, tea break and lunch but are exclusive of VAT. Booking are said to be confirmed only when payment of course fee is made. All payments, whether cheques/checks, Bank deposit or online transfer are to be made in favour of McTimothy Associates

CANCELLATION/TRANSFER & REFUND POLICY:

Cancellations or transfers may be made without any penalty no later than two weeks before the course start date. If a customer transfers to another course or to another candidate prior to two weeks before the start date 100% of any prepaid tuition/course fees will be applied toward the fee for the subsequent course.

If you need to cancel your registration for any course already paid for, please notify us by sending e-mail to: training@mctimothyassociates.com at least five (5) business days before the date of the course. You can utilise the amount paid for any other course or for the same course at another date. Refund fees paid will be made but less 10% administrative charge if notification is received in advance according to the above specific days. No refund will be made for no-show situation.

TERMS FOR ON-SITE COURSES

The course tuition fee for on-site/in-house (in-plant) courses is due and payable within thirty (20) days before the course start date. We do not impose any penalty if the customer notifies us in writing of the need to cancel or reschedule an on-site/in-house course at least one week before the scheduled start date of the course. Any on-site/in-house course cancelled or rescheduled by our customer on the day of the training is subject to a 5% cancellation/rescheduling fee.

TERMS FOR ALL COURSES: COURSE POSTPONEMENT

Occasionally, McTimothy Associates Consulting LLC may need to change a course location, course date, or postpone a course till another date. We will try to give the customer as much notice as possible of any such change. If the customer is unable to attend the course at the revised location or date, we will credit 100% of any prepaid course/tuition fees paid against a future course or, if requested, refund those fees. McTimothy Associates Consulting LLC will not be liable for any other costs incurred including (for example) travel charges or any consequential damages, even if we were advised of them. Changes in course locations, course dates, or postponement of courses seldom happens and will not extend unreasonably.

COPYRIGHT/INTELLECTUAL PROPERTY:

All copyrights, patents, designs and other intellectual property rights in or relating to any course materials provided or made available in connection with our courses remain the sole property of McTimothy Associates Consulting LLC. No part of any course materials may be reproduced, stored in a retrieval system (other than to enable the customer to use the materials for reference purposes), or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, or translated into any language, without the prior written permission of McTimothy Associates Consulting LLC.

Feedback and Complaints

McTimothy Associates actively believes in continuous improvement. To this effect, we welcome feedback related to our people, products/services or processes. If you have comments and/or suggestions which will ultimately help us improve in any way, please write to us on info@mctimothyassociates.com and we commit to respond to you within 2 business days – at the most.

GENERAL:

These terms and conditions set out above represent a complete statement of the agreement between the parties except otherwise and specifically agreed with an individual client in writng. Our brochures and advertisements are for information purposes only and are not intended to form any agreement between McTimothy Associates Consulting and the recipient. These terms and conditions are subject to change without notice and changes will apply to any enrolment/course order received after the date of the change. McTimothy Associates Consulting reserves the right to require payment in advance of any Training or other Service. These terms and conditions may not be varied except in a written agreement signed by an officer of McTimothy Associates Consulting. McTimothy Associates Consulting acceptance of a purchase order containing different terms and conditions does not modify or supersede these terms and conditions. This agreement shall be governed by and interpreted in accordance with the Law of the Federal Republic of Nigeria