Course Methodology

The course uses a mix of interactive techniques, such as brief presentations by the consultant and participants, role plays (rehearsed and impromptu), playback of videotaped performances and individual and group feedback

Course Objectives

By the end of the course, participants will be able to:

• Distinguish between influencing and persuading, and use this knowledge to improve interpersonal relationships
• Identify the essential elements that contribute to the ability to influence and persuade and apply them to maximize results
• Exercise influence and persuasion skills in a variety of situations including the delivery of high-quality presentations
• Use Influence and persuasion during vertical and horizontal interactions across the organization
• Apply persuasion and influencing skills with social and emotional intelligence

Target Audience

All those keen on improving their influencing and persuasive skills. This course is also essential for those who have to persuade and influence the decisions of others by building powerful trusting relationships

Target Competencies

• Attention to details
• Developing others
• Empathy
• Emotional self-control
• Leading and persuading others
• Managing and solving problems
• Understanding social and motivational needs