The team leadership challenge
- 21st-century team definition
- On shifting ground: organizations today
- Skills of effective team leaders
- Characteristics of effective team leaders
- Developing leadership skills
- Leadership styles: self-analysis
- Techniques for increasing team effectiveness
Building a high-performance team
- Recipe for successful teams
- The teamwork success formula
- The importance of clear goals
- Decisions by consensus
- Clear roles and work assignments
- From involvement to empowerment
- Types of effective teams
- Team development stages
Inspiring teams to better performance
- Identifying team roles
- The Belbin type indicator
- Aligning individual and team motivators
- The values alignment matrix
- Keys to resolving values conflicts
- The motivating mix
- Creating a supportive environment
- Energizing your team
Sustainable strategies for improving team relationships
- Identifying effective communication methods
- Face-to-face communication
- Team problem solving
- Factors shaping team performance
- Phases of team problem solving
- Tools for making effective team decisions
- The ingredients of effective decision making
The team leader’s role in managing change
- Managing change
- Change requires the exchange and expanded thinking
- Key factors in successful change
- The change cycle
- The 4-room apartment strategy
- Typical reactions to change
- Helping the team move through change stages
- Handling reactions to change
- Strategies for dealing with change
- The 17 laws of great teamwork