Course Outline
- Teamwork definitions and personal styles
- Myths about teamwork
- 21st-century teamwork definitions
- The concept of synergy
- Characteristics of high performing teams
- Overview of the DiSC behavioral tool
- The 4 behavioral personality styles in the DiSC model
- Personal development profile
- Team personal styles
- High-performance team-building process
- Five steps of the team-building process
- Defining goals
- Agreeing on strategies
- Defining team roles
- Motivating team members
- Assessing team performance
- The Belbin type indicator
- Belbin’s 9 team roles
- Understanding Team dynamics
- Team development stages
- Forming stage
- Storming stage
- Norming stage
- Performing stage
- Adjourning stage
- Team problem solving
- Factors shaping team performance
- Phases of team problem solving
- Team decision making
- Building consensus
- Consensus requirements
- Identifying effective team communication and behavior
- Communication channels
- Communication methods
- Building rapport
- Managing conflict
- Applying conflict management styles
- Team leadership concepts
- Leadership definition
- Leadership versus management
- Styles of leadership
- The implication of attitudes and personality
- Ten ways to empower followers
- Situational leadership
- Levels of development
- Different styles of motivation