Course Objectives 

By the end of the course, participants will be able to:

• Apply the skills necessary for communicating in an effective manner
• Demonstrate their ability to communicate across cultures
• Employ techniques for listening actively and empathically
• Manage interpersonal conflict
• Handle feedback and criticism constructively

Target Audience 

Employees, supervisors, managers, and others seeking to improve their communication skills both on and off the job.

Target Competencies 

• Verbal and non-verbal communication
• Influencing others
• Assertiveness
• Active listening
• Building rapport
• Networking and feedback
• Conflict management
• Tips to improve active listening skills

Duration: 4 hours

Class Session : 10:00am – 2:00pm

Customize Your Training

This training solution and other training topics from McTimothyAssociates are currently available as a residential/in-house option.

Please Note

McTimothy Associates Reserves the right to postpone or cancel a course due to unforeseen circumstances beyond our control. In such cases, delegate(s) will be registered for the next run of the Course.