Certified Training and Development Professional

This event has passed

Why Attend

Training and development professionals are under continuous pressure to oﬀer exceptional training services. The demands of their job can only be fulfilled through an extensive knowledge of the main topics related to the training profession. This course will equip participants with practical knowledge for promoting training within their organizations, linking training to organizational objectives, analyzing training needs, and selecting internal trainers and external consultants. In addition, the course focuses on different levels of training evaluation and on the competencies required by training professionals.

Event Date: 14/02/2023 – 13/02/2023

Request an In-House Proposal

Download 2024 Training Calendar

Overview
Course Outline

The strategic framework of training: an overview
- The role of a training department
- Approaches aligning training with strategy
  - From top down to pulse taking
Marketing training within the organization
- Training preparations
- Guidelines for promotional material
- Your training announcement template
Partnering with managers and supervisors
- The style inventory
- Planning, preparation, presentation and follow up with managers and supervisors
- Roles and responsibilities
The role of the training professional in TNA
- The importance of identifying needs
- The training needs assessment process
- Data collection methods: quantitative and qualitative
- Advantages and disadvantages of the quantitative and qualitative methods
- Approaches to identifying needs
- Workshop: applying training needs assessment
Selecting Subject Matter Experts (SMEs)
- Qualifications for internal trainers
- Internal trainer selection process
- Train the trainer boot camp
- Feedback and coaching template for internal trainers
Hiring a consultant or external trainer
- Screening consultants criteria worksheet
- Proposal evaluation
- Review of a training proposal
- Consultant interview evaluation questions
- Monitoring consultant performance: beginning, during, closing
Demonstrating the success of training
- Lessons on how to evaluate training
- The four levels of evaluation
- Linking evaluation levels with TNA
- Linking evaluation levels with Instructional Learning Objectives (ILOs)
- Components of a complete ILO
- The ROI process model
- Tabulating program costs
- Calculating ROI
Competencies of the training professional
- Competency defined: the iceberg metaphor
- Competency: components and types
- Foundational competencies for training professionals
- Key actions and behaviors
- Your personal development plan