Certified Human Resources Professional (CHRP)

Course Outline

• Human management: An overview
• Definition and objectives of modern HR management
• HR management now and then
• The main functions in HR management
• Organization
• Resourcing
• Climate and culture
• Training and development
• Performance management
• Total compensation management systems
• Personnel administration
• Competency based HR management: An overview
• HR business partner
• Four new roles to play
• Management of strategic HR
• Management of firm infrastructure
• Management of employee contribution
• Management of transformation and change
• Basic HR competencies required to play the four roles
• HR business partner and emotional intelligence
• The fundamental emotional intelligence framework
• The emotionally intelligent HR business partner
• Job analysis, description and evaluation
• The pervasiveness of the job description
• Four approaches for conducting job analysis
• Job Key Result Areas (KRAs)
• Writing job descriptions using the job key result area approach
• Characteristics of effective job descriptions
• Guaranteeing ‘internal consistency’ through job evaluation
• A bird’s eye view of the Meirc job evaluation system
• Fundamentals of strategic HR management
• Analysis of the environment
• From SWOT analysis to vision and mission statements
• The link between strategy and performance
• Organizational vs. HR key result areas
• Measuring HR KRAs through SMART Key Performance Indicators (KPIs)
• Turning key performance indicators into SMART objectives
• The balanced scorecard: an overview
• Competency based HR management
• Competency definition
• Types of competencies
• The different competency components
• Competency based recruitment and selection
• Competency based training and development
• Competency based performance management
• Benefits of a competency based HR
• Measuring HR Performance
• The predominance of business results over HR results
• Five steps of analytics
• Measuring recruitment and selection
• Measuring compensation and benefits
• Measuring training and development
• Measuring performance management
• Designing the HR balanced scorecard