The Internal Consultant: Fundamentals of Consulting Skills

Day 1: Introduction to Internal Consulting

Module 1: The Role of Internal Consultants

• Defining the internal consultant’s role and responsibilities.
• Differentiating between internal and external consulting.
• Building credibility and trust within the organization.

Module 2: Consulting Frameworks and Methodologies

• Overview of fundamental consulting frameworks.
• The consulting process: from problem identification to solution implementation.
• Understanding the client’s perspective and needs.

Day 2: Consulting Skills and Client Engagement

Module 3: Data Gathering and Analysis

• Techniques for gathering and synthesizing data.
• Analyzing information to diagnose organizational issues.
• Developing data-driven insights and recommendations.

Module 4: Effective Communication and Presentation

• Communicating findings and recommendations persuasively.
• Presenting complex ideas in a clear and concise manner.
• Handling client questions and objections effectively.

Module 5: Managing Consulting Projects

• Project planning and scoping.
• Risk management in consulting projects.
• Time and resource management for successful project delivery.

Day 3: Navigating Challenges and Implementing Change

Module 6: Handling Challenging Situations

• Dealing with resistance and skepticism.
• Managing difficult client dynamics.
• Conflict resolution within consulting teams.

Module 7: Change Management and Implementation

• Strategies for successful change management.
• Monitoring and measuring the impact of recommendations.
• Closing out consulting projects and ensuring sustainability.

Module 8: Continuous Improvement in Consulting

• Self-assessment and development planning.
• Staying updated with industry trends and best practices.
• Building a network of internal consulting peers