Course Outline
- Recruitment and selection
- Recruitment versus selection
- Stages in the recruitment process
- Roles and responsibilities at each stage
- Managing relations with other HR functions
- Defining requirements
- Building a job profile: the use of essentials and desirables
- Job description: format
- Person’s specifications
- Personal profile
- Attracting candidates
- Various sources for attracting candidates:
- Referrals and internal candidates
- Recruitment ads
- Advertising pros and cons
- Internet and websites
- Recruitment agencies and head hunters
- Career fairs and universities
- Screening candidates and short listing
- Tangible versus intangible criteria
- Shortlisting steps
- Scope of an assessment centers
- The use of CVs, résumés and applications for short listing
- Verifying on-line applications
- Interviewing candidates
- Screening and biographical interviews
- Serial and sequential interviews
- Hypothetical interviews
- Panel interviews: pros and cons
- Competency based interviews
- Interview guidelines
- Evaluating candidates
- Importance of data capture
- Objective versus subjective remarks
- Legal and fairness issues
- Producing a personal profile
- The selection decision
- Criteria that should be used
- Use of decision matrixes in selection
- Use of competency gap analysis
- Recruitment and selection information management
- Building a database for sources and candidates
- The importance of data tracking
- Physical files versus soft files
- HR management systems