Course Objectives

By the end of the course, participants will be able to:

• Apply the right skills necessary to complete work effectively and efficiently
• Plan and schedule work-related tasks by using basic project planning tools
• Describe how to leverage stakeholders’ buy-in and support
• Use positive communication and influencing techniques to get things done
• Explain how to gain team commitment and support through appreciation and engagement

Target Audience

This course targets professionals, from all industries, who want to acquire essential skills to create and develop an effective and efficient workplace environment. It is designed for team leaders, supervisors, managers and section heads who are interested in improving their personal productivity or that of the people they manage or work with, whether on a project or within a department. The course also serves as a solid foundation for those who are keen on assuming a supervisory or managerial role as the next step in their career.

Target Competencies

• Self and time management
• Goal setting
• Scheduling
• Task assignment and management
• Conflict management
• Communication
• Motivation
• Dealing with change at the individual and organizational levels

Programme Description

This course is about what managers can do specifically to improve their individual effectiveness and enhance productivity for the organization. The programme contents have been developed around seven “Key Questions” which managers must continually answer for themselves. The questions are:

What have I been hired to do?

What results are expected of me?

What can I do to make a real difference in the organization’s fortunes?

What are my bosses’ Critical Result Areas?

What Critical Result Areas should be for my sub-ordinates?

What do I value most in my life?

What do I want to achieve – my goals: Long term? Short-term? Professionally? Socially?