Operations Management for Competitive Advantage

Coverage Areas

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Introduction to the Operations Chain Management

• What Operations is & How the process works for both Product and Service sectors
• The role of the Operations Manager in the Supply and Demand Chain
• Types of Operations and structures
• Developing and improving the Operations Chain strategy
• Actual process of the Business Chain
• The Bullwhip Phenomenon
• Introduction to Strategic Operations Management & strategic scope
• Integrated Operations Management System (IOMS)
• Operations Stakeholders Management for effective results
• Stakeholders Prioritization techniques
• Operations Business process Management (OBPM)
• Operations Management Planning
• Strategic Alignment for the Business Operations Manager
• Operations Management detailing technique
• The Work Structure of Business Operations Management
• Strategic Project Management for Operations professionals
• Budget Forecasting, budget structuring & Master Budget
• Operations Financial Performance management
• Operations Risk Management
• Business Operations Risk Auditing
• Business Operations Risk Prioritization and Categorization
• Operations Performance Management
• Operations Capacity Development using VIRN techniques
• Capacity Requirement techniques and tools
• Components of Operations Strategic Capabilities
• Long-term Survival and competitive advantage
• Increasing bases of sustainable competitive advantage