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Course Objectives:
Upon completing this course, students should be able to:
- Understand the strategic role of operations management in creating and enhancing a firm’s competitive advantages
- Understand key concepts and issues of OM in both manufacturing and service organizations
- Understand the interdependence of the operations function with the other key functional areas of a firm
- Apply analytical skills and problem-solving tools to the analysis of the operations problems
- Identify the key goals and requirements of operations management
- Describe the principles of operations management including: inventory management, operations planning, manufacturing management, distribution and logistics, and managing operations
- Discuss the important considerations when planning operations management including competing with operations, designing and improving processes, designing value chains, and operating value chains
- Describe the key technical enhancements introduced in the inventory management, ordering techniques, and Just-in-time and lean techniques and methodologies
- List the steps involved in setting up replenishment policies and purchasing management
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