Why Attend

The overall aim of this course is to provide participants with foundational knowledge and essential skills to effectively address claims, discrepancies, and disputes between principals and contractors. Participants will learn to analyze contractual issues, identify practical techniques for managing challenging situations, and adopt best practices for resolving disputes amicably and efficiently.

This highly interactive course includes individual and group exercises to strengthen participants’ grasp of critical contract management activities. It also integrates real-world case studies, role-playing scenarios, and participant presentations, fostering a hands-on learning experience. Additionally, pre- and post-course assessments will be conducted to measure knowledge acquisition and application.

Event Date: 05/03/2025 – 07/03/2025

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More Dates

03/07/2025 – 05/07/2025	Price: ₦230,000.0000 VAT
11/09/2025 – 13/09/2025	Price: ₦230,000.0000 VAT

Overview
Course Outline

Course Methodology

This course relies on the use of individual and group exercises aimed at helping participants learn all key contract management activities. The course also features the use of a number of case studies, presentations and role plays by participants followed by discussions. In addition, this course incorporates pre and post-testing.

Course Objectives

By the end of the course, participants will be able to:

Identify and avoid causes for contractual claims and change orders
Outline the major elements of a contract and the basic concepts of contract interpretation
Recognize and analyze the different types of owners’ claims and contractors’ claims and how to deal with each type
Demonstrate, through actual situations, the different approaches to handle claims, variation orders and conflicts through mutual collaboration
Apply negotiation as a main concept in resolving disputes and conflicts in order to reach a final settlement

Target Audience

All those involved in implementing and administering contracts and handling claims and change orders; also those involved in any conflict or dispute with a contracting party and interested to learn how to avoid or resolve these contractual issues.

Target Competencies

Contract preparation
Handling claims
Change management
Technical terms and conditions
Negotiating contracts
Conflict management
Contract administration

Course Outline

Overview
- Elements of a contract
- Contract terms and conditions
- Basic concepts in contract law:
  - Force majeure
  - Notices: the neglected clause
  - Breach of contract
  - Right to remedy
  - Indemnifications and liabilities
  - Contract termination
- Why do claims occur: the red flags
- Change requests
- Definitions of claims and disputes
- Claim process
Change Management

Why change management?
Change order
Agreement on estimating process
Types of changes and variations
- Directed changes
- Constructive changes
- Cardinal changes
Process of change management
Writing a variation order

Claims Nature and Types
- Documentation of the event – Notices
- Procedure and Presentation of Contractor’s Claims
- Drafting a Notice
- Owner’s claims
  - Defective work
  - Warranty claims
- Contractor’s claims
  - Changed conditions
  - Constructive changes
  - Delays and suspensions
  - Deficiencies in plans and specifications
  - Program extensions
- FIDIC contractor’s claims
  - Delayed drawings or instructions
  - Right of access to the site
  - Unforeseeable physical conditions
  - Delays caused by authorities
- Drafting a claim
- Reaching a settlement
- Claim evaluation
Resolving Claims and Disputes
- Monetary damages
- Disputes and settlement of disputes
- Alternative dispute resolution:
  - Negotiation: common practices
  - Mediation: neutral third party
  - Arbitration: binding and non-binding
- Resolution through legal means
Negotiation
- Partnering with suppliers
- Negotiation objectives
- Communication and Negotiation
- Negotiating claims