THE VIRTUAL PLATFORM IS AVAILABLE FOR THIS COURSE.

EMOTIONAL INTELLIGENCE FOR WORKPLACE SUCCESS
Why Attend
The overall aim of this course is to provide participants with the competencies required to improve their Emotional Intelligence (EI). Participants in this interactive course will explore the importance of EI as well as its positive impact at the professional and social levels to increase the effectiveness of their relationships at work and in life. Participants will also learn how to utilize EI skills around the Mayer, Salovey, Caruso Emotional Intelligence Test (MSCEIT) model by helping them devise a Personal Development Plan (PDP) to improve in all the required EI competencies.
Course Objectives
By the end of the course, participants will be able to:
- Explain the nature and theories underlying Emotional Intelligence (EI)
- Define the various EI competencies and identify areas for improvement as needed
- Identify their strengths and blind spots revealed through self-assessments
- Boost their EQ levels by learning lifestyle tips and techniques aimed at enhancing emotional intelligence
- Improve their action intelligence by translating their emotional intelligence into actionable steps and habits
Target Audience
The course is intended for professionals, at all levels, who are keen on enhancing their productivity at work and in their personal lives. The course is of particular benefit to business managers and leaders who lead a very busy career that continues to tax other aspects of their lives.
Target Competencies
- Emotional intelligence
- Lifestyle management
- Rational decision making
- Self and time management
- Team building
- Result orientation
- Resilience
Duration: 5hours
Class Session : 10:00am – 3:00pm
Customize Your Training
This training is currently available as a residential/in-house option. If you prefer us to customize or have this training in-house at your location, kindly send your request via e-mail to:training@mctimothyassociates.com
Please Note
Mctimothy Associates Reserves the right to postpone or cancel a course due to unforeseen circumstances beyond our control. In such cases, delegate(s) will be registered for the next run of the Course.
- Emotions and reasoning at work: the six principles
- Rule of reason or rule of emotion
- Principle one: emotions are data
- Principle two: emotions should not be ignored
- Principle three: emotions should not be hidden
- Principle four: decisions and emotions
- Principle five: emotions follow logical patterns
- Principle six: emotional universals and specifics
- Case studies and applications
- Emotional Intelligence: the ability model
- The full cycle of the ability model and its implications
- The Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT)
- Perceiving emotions
- Using emotions
- Understanding emotions
- Managing emotions
- Determining your EI score
- Understanding and interpreting your EI score results
- Providing feedback on EI score results
- Implications of EI results at the professional and personal levels
- Tips and recommendations
- Understanding your emotional skills
- Reading people: identifying emotions
- The mood meter and its implications in understanding EI
- Plutchik’s wheel of emotions
- Getting in the mood: using emotions
- Predicting the emotional future: understanding emotions
- Doing it with feeling: managing emotions
- Measuring emotional skills
- Developing your emotional skills
- Reading people correctly: improving your ability to identify emotions
- Getting in the right mood: improving your ability to use emotions
- Emotional storytelling
- Predicting the emotional future accurately: improving your ability to understand emotions
- Doing it with smart feelings: improving your ability to manage emotions
- Managing anger at work
- Managing anger in life
- Applying your emotional skills
- Managing yourself: applying your emotional intelligence skills
- Managing others: applying emotional intelligence skills with others
- Emotional role play
- Building the emotionally intelligent person
- Working around the emotional blueprint
- Building the emotionally intelligent person with the emotional blueprint
- Real life examples and case studies