Effective Telesales and Marketing Workshop: How To Sell and Close Deals on Phone

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Why Attend

Can your Sales salespeople sell effectively and get results over the phone? Do you think your organization is not selling enough of its product/services as budgeted for? Then enroll them for this Telesales workshop for a total turn-around. This workshop is with a money-back guarantee.

In today’s competitive business landscape, mastering the art of telesales and marketing is essential for driving sales and growing revenue. This comprehensive training workshop is designed to equip sales professionals with the knowledge, skills, and strategies needed to effectively sell and close deals over the phone. Participants will learn proven techniques for engaging prospects, overcoming objections, and ultimately closing sales with confidence. Through interactive sessions, practical exercises, and real-world case studies, participants will gain the tools they need to excel in telesales and achieve sales success.

Event Date: 02/04/2024 – 04/04/2024

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More Dates

15/10/2024 – 17/10/2024

Price: $ 126.90 VAT

Overview
Course Outline

Course Objectives:

After attending this course participants will be able to:

Understand the fundamentals of effective telesales and marketing.
Learn how to build rapport and establish credibility with prospects over the phone.
Develop strategies for identifying and qualifying leads through phone conversations.
Master techniques for overcoming objections and handling rejections professionally.
Gain insights into effective closing techniques for sealing deals and generating revenue.
Enhance communication skills and active listening abilities for engaging prospects.
Explore best practices for managing sales pipelines and tracking progress.
Develop confidence and assertiveness in conducting successful telesales interactions.

TRAINING METHODOLOGY

Lectures, Individual & Group Activities, Case Studies, and Roleplay

Course Outlines:

Module 1: Fundamentals of Telesales and Marketing

Introduction to Telesales: Understanding the Role and Importance
Pre-course assessment and demonstration
Key Components of Effective Telesales Calls
Building Rapport and Establishing Credibility Over the Phone
Understanding Buyer Behavior and Motivations
Identifying and Qualifying Leads Through Phone Conversations

Module 2: Techniques for Engaging Prospects

Effective Communication Skills for Telesales Professionals
Active Listening Techniques for Understanding Prospect Needs
Asking Probing Questions to Uncover Pain Points and Challenges
Tailoring Sales Pitches to Address Prospect Concerns
Leveraging Features, Benefits, and Value Propositions in Telesales

Overcoming Objections and Closing Deals

Common Objections in Telesales and Strategies for Overcoming Them
Handling Rejections Professionally and Turning Them into Opportunities
Advanced Closing Techniques for Sealing Deals Over the Phone
Creating a Sense of Urgency and Fostering Commitment
Using Trial Closes and Assumptive Closes to Gauge Prospect Interest

Module 4: Managing Sales Pipelines and Tracking Progress

Understanding the Sales Pipeline and Sales Funnel
Effective Pipeline Management Strategies for Telesales Professionals
Tracking Key Metrics and Performance Indicators
Using CRM Systems to Organize Contacts and Follow-Up Activities
Time Management Tips for Maximizing Productivity in Telesales

Practical Application and Role-Playing Exercises

Role-Playing Exercises: Putting Telesales Techniques into Practice
Feedback and Coaching Sessions to Enhance Skills and Confidence
Developing Personalized Telesales Scripts and Call Guides
Action Planning: Setting Goals and Objectives for Implementing Learned Techniques

Closing Remarks and Certificate Presentation

By the end of this workshop, participants will have the knowledge, skills, and confidence needed to excel in telesales and marketing, enabling them to drive sales growth and achieve success in their roles.