EFFECTIVE PLANNING, ORGANIZING AND CONTROL FOR OPTIMAL RESULTS

The primary challenge of today’s managers is to get things done effectively with and through people. This course introduces the four universal functions of management known as Planning, Organizing, Leading/Directing, and Controlling (POLC) to help managers in their job.
With business processes, equipment, documentation, and communication becoming increasingly complicated, managers and professional administrators need a wide range of skills to run the office effectively. Often these skills are neglected or ignored, which results in ineffective office management. General office administration is part and parcel of the day-to-day running of any business. As an office manager, you may be responsible for petty cash, managing the switchboard, dealing with delivery services, the administration of basic office facilities, and general management.