Superior communication skills have long been associated with leadership. In this training course we
look at both of these ingredients of success and bring them together in a comprehensive and
practical manner. From preparing and organizing your thoughts to analyzing the practical reality of
what you want to accomplish and in what context, this course will cover it all. You will get the
opportunity to discover your hidden talents and practice what you learn before going back to your
workplace and influence people, events and your own future. In addition, you will learn how a great
leader enhances communication flow within his organization, wins the hearts and minds of his
followers, builds consensus and gets results even when faced with resistance or difficulty.
₦175,000.0000 VAT
Event Date: 08/02/2024 – 10/02/2024
Course Methodology
The course uses a mix of interactive techniques, such as brief presentations by the consultant and
the participants, different role-plays, practical exercises, self-evaluations, and case studies.
Course Objectives
By the end of the course, participants will be able to:
Apply breakthrough leadership and communication techniques to drive business value and become a more powerful leader
Implement best practices for influencing peers, managers, subordinates, customers and other stakeholders
Explain how to effectively handle challenges such as delivering unpopular news, increasing team motivation and winning hearts and minds
Communicate confidently in any environment, from spontaneous “elevator pitches” to high stakes speeches and proposals that earn commitment and cooperation
Deliver powerful messages that lead to rapid action and that control emotions when facing resistance and conflict
Optimize internal communication and sell their organization’s vision, mission and values to their team members
Target Audience
Executives, directors, team leaders and managers seeking superior communication skills training to
strengthen their leadership abilities and help them achieve greater success at all levels of their
organization.
Target Competencies
Leading others
Interpersonal communication
Organizational communication
Influencing others
Managing change
Presenting ideas
Conflict resolution
Gaining commitment
Course Outline Earning credibility as a leader Winning hearts and minds of people Leading organizational communication
Organizing and delivering thoughts and messages
Understanding your leadership role and its relation to communication
Organizing your ideas using mind mapping
Essentials of public speaking
Communicating tasks and assignments effectively
Communicating performance issues
Identifying the characteristics of a credible leader
Establishing your credibility firmly
Maximizing the leader’s effectiveness with emotional intelligence
Changing communication style depending on team member and condition
Motivating through communication
Creating an environment of engagement
Knowing your employees
‘Selling’ your ideas to an audience
Creating a persuasive message that evokes the right emotions
Reframing a message from negative to positive and from subjective to objective
Adjusting your message to accommodate the audience’s needs, wants and style
Communicating difficult news or unpopular messages
Leading and communicating during a crisis
Building consensus, commitment and cooperation
Ethical leadership
Identifying techniques for building consensus
Describing how to secure commitment and cooperation to your change initiatives
Exploring the stages of effective change management
Creating healthy inter-departmental cooperation and communication
Controlling rumors and managing office politics
Leading cultural change
Transparency in an organization: how far should we go?
Choosing the right channel for communicating your message
Communicating and leading your organizational vision, mission and values