Course Outline
- Getting the right people
- What HR is really about
- Ally with HR department
- The HR functions of managers
- Workforce planning
- Attracting the right talent through referrals
- Interviewing skills for line managers
- Building a job profile
- Preparing technical assessments
- Welcoming a new family member
- Onboarding – job orientation
- Benefits of induction and orientation program to employees and organization
- First day on the job
- Induction content
- Role and responsibility of the new employee’s manager during the first few days
- Values, culture and code of conducts
- Evaluating effectiveness of On-boarding
- Performance management
- Definition of performance management
- Overview of the annual performance cycle
- Mistakes in performance management
- Employee assessment best practices
- 360 degree versus 180 degree
- Coaching, counseling and mentoring
- Training and development
- Identifying training needs
- Career development
- Succession planning
- Building a personal development plan
- Learning styles
- On the job training
- Evaluating training effectiveness
- Handling employee complaints
- Employee moral
- The definition of a grievance
- Grievances versus complaints
- The grievance handling procedures
- Your role before, during and after the exit interview
- Analyzing turnover
- Healthy versus unhealthy turnover