McTimothy Associates

This event has passed

Effective Crisis Communication & Management Skills

Why Attend

This course provides participants with concrete crisis management solutions and strategies, while giving insight into the delivery of effective Crisis Command, Control, Communications & Intelligence (C3i) implementation and stakeholder response.

This is a practical course that provides participants with a framework that is aligned with the British Standards Institute (BSI) BS 11200, coherence with NCEMA 7000 and ISO 22301 and International requirements. It includes specific templates for Crisis Management that participants will be able to take away to use in their own organizations.

It incorporates elements that bring Crisis Management to life; and the course identifies how to analyze complex incidents in order to deliver effective effective solutions through best-in-class processes and procedures for building an operational response.

For anyone who wants to gain a greater understanding of Crisis Management, and wants to be challenged by realistic scenarios, this is an opportunity not to miss.

$ 128.49

Event Date: 13/02/2023 – 14/02/2023

Total:

  •    Crisis Management Overview
    • Define Crisis Management
    • Crisis Management framework
    • Command center operational dynamics
    • Invocation pressures & processes
    • Legislation
    • Civil Defense
    • Strategies, structures, and command
  • Crisis Management Team
    • Leadership
    • Information flows
    • The timeline technique
    • Crisis Management team essentials
    • Logging of information
    • The 3IA operations board
  • Crisis Management and Communication
    • Brand image and reputation
    • Internal communications
    • External communications
    • Stakeholders
    • Operational partners
    • Social media communications
    • Other miscellaneous issues

Other Courses