Course Objectives

By the end of this one-day training course, the participants will have:

• Recognized the three main categories of behavior, their advantages, and disadvantages, and how to best respond to them
• Tried a wide range of assertiveness techniques to help them to become more assertive in the workplace
• Created an action plan to enable them to build on their new assertiveness skills going forward.
• Recognize that they are important and that their opinions are valid and worthy of consideration
• Learn to identify & eliminate negative thinking and self-talk
• Master effective communication
• Learn to set achievable goals in line with personal values
• Learn how to “feel the part”, “look the part”, “sound the part” and “become the part”
• Learn strategies for dealing with difficult behaviors in other people.

Duration:  5 hours daily

Class Session : 10: 00am – 5:00pm

Customize Your Training

This training solution and other training topics from McTimothy Associates are currently available as residential/in-house options.

Please Note

McTimothy Associates Reserves the right to postpone or cancel a course due to unforeseen circumstances beyond our control. In such cases, delegate(s) will be registered for the next run of the Course.