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THIS CLASS IS ALSO AVAILABLE VIRTUALLY.
Skype for Business is an authoritative integrated communications client. Users are able to send instant messages, make voice or video calls, and broadcast their availability. They are also able to share presentations and applications. Skype for Business can help to make staff more efficient and improve communication within the organisation and with people outside the organisation. As this tool is often new to users, the use of Skype may be limited without training. This course introduces end-users to Skype for Business, teaching them to use the communication tools and facilities that are now so prominent throughout Windows
Course Syllabus
- Contacts
- Finding the correct person through Skype for Business Build/manage contact list in Skype for Business Using groups and frequent contacts Viewing full information about a contact
- Instant Messaging (IM)
- How to send/receive instant messages Participation in a group IM session What happens if you don’t respond to an IM? Saving IM conversations Using IM rather than phone or email
- Voice Calls
- How to check microphone and speakers Making voice calls with Skype for Business Accepting or declining calls through Skype for Business Locating and calling users from Skype for Business and anywhere in Office Intro to audio conferencing How to change call settings
- Delegate Management
- Forwarding a call to another person How to manage calls for someone else
- Video Calls
- How to check webcam settings How to make a video call How to change video settings One-to-one calls, video conferencing
- Virtual Meetings
- How to schedule or create virtual meetings
- How to organise and run a virtual meeting
- How to connect outside users to a virtual meeting
- Sharing Presentations and Applications
- How to share desktops and applications
- How to use whiteboards, polls, other meeting tools
- How to control virtual meetings and webinars
- Recording
- How to record calls and virtual meetings Sharing and managing recordings
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