Course Methodology

Participants will learn by doing. A number of practical group exercises are used to assist participants in applying theoretical knowledge to organizational settings.

Course Objectives

By the end of the course, participants will be able to:

• Describe the strategic significance of training with particular emphasis on aligning training with strategy, promoting training within the organization and partnering with managers and supervisors
• Develop appropriate methods to conduct a Training Needs Assessment (TNA)
• Examine ways to select internal trainers and to hire external consultants
• Demonstrate the success of training at all evaluation levels, from reaction to Return On Investment (ROI)
• List foundational competencies for training professionals along with key actions and behaviors

Target Audience

Training and development professionals involved in the process of training needs analysis, coordinating and organizing training courses, and evaluating the results of training.

Target Competencies

• Working with people
• Presenting and communicating
• Applying expertise and technology
• Following instructions and procedures
• Planning and organizing
• Formulating concepts and strategies