This course is intended for those planning to sit for the ‘Certified Quality Engineer’ exam. This course
provides a very thorough overview of the reliability, acceptance sampling, and quantitative methods
topics covered in the body of knowledge for the ASQ Certified Quality Engineer (CQE) exam.
Event Date: –
Course Methodology
This course is designed to teach topics which are most commonly addressed on the CQE exam.
Each topic is presented in a practical, easy to follow manner that emphasizes the practical
application of the tools covered. A comprehensive manual, designed for use as an exam reference
book, is provided to each attendee. This is not an introductory course and is intended for those
planning to sit for the Certified Quality Engineer Exam. However, the topics are covered in such
sufficient detail that people with little advance knowledge of the concepts will be able to master
them with practice. Participants will be given the opportunity to practice most quantitative tools
during class as well as with optional homework exercises. It includes an appendix that includes all
necessary statistical tables and a removable set of more than 500 sample exam questions (with an
answer key) for exam study purposes.
Course Objectives
By the end of the course, participants will be able to:
Review the body of knowledge in preparation for the ‘ASQ’ Certified Quality Engineer examination
Master the effective use of the tools covered in the quantitative methods, reliability, and acceptance sampling sections of the body of knowledge
Apply the components of the Body of Knowledge (BOK) to further focus their preparation efforts
Explain, through discussions, the main concepts in each of the BOK elements
Refine their thinking approach in preparation for the ‘constructed response’ section of the examination
Practice mock exams
Target Audience
Quality engineers, manufacturing/process engineers, quality managers, quality improvement
professionals, consultants, or anyone preparing to take the CQE exam should attend this training.
Target Competencies
Quality improvement and management
Problem solving
Process management
Quantitative methods
Reliability
Acceptance sampling
Quality system and quality models
Course Outline Acceptance Sampling Reliability and Risk Management Quantitative Concepts Relationships Between Variables Statistical Process Control
Management and Leadership
Quality Philosophies and Foundations
Evolution of Quality
Continuous improvement tools
The Quality Management System (QMS)
ASQ Code of Ethics for Professional Conduct
Leadership Principles and Techniques
Facilitation Principles and Techniques
Customer Relations
Supplier Management
Quality Standards and Other Guidelines
General Concepts
Type I (Producer’s) and Type II (Consumer’s) Risk
Operating Characteristics (OC) Curves
Overview of Acceptance Sampling Plans
Terms and Definitions
Reliability Life Characteristic Concepts
Design of Systems for Reliability (Series, Parallel-Series, and Series-Parallel Systems)
Active vs. Passive Redundancy
Availability and Maintainability
Failure Rates and the Bathtub Curve
Methods to Maintain Process and Product Reliability
Calculation of MTTF and MTBF
Concepts of Probability and Statistics
Collecting and Summarizing Data
Properties and Applications of Probability Distributions
Statistical Decision-Making
Confidence Intervals, Hypothesis Tests, Paired-t Tests
Relationships Between Variables
Designing Experiments
Statistical Process Control (SPC)
Analyzing Process Capability
Linear Regression
Simple Linear Correlation
Time Series Analysis
Correlation and Causation
Objectives and Benefits
Common and Special Causes
Selection of Variable
Rational Subgrouping
Control Charts (Variable Data)
Control Chart Analysis
Control Charts (Attribute Data)
Pre-Control Charts
Short-Run SPC
Comparing before and after Control charts