- PR in a changing environment
- The origin and development of PR
- Definitions of PR
- Scope of PR
- Objectives of PR
- Guiding principles of PR professionals
- PR campaigns
- New roles and perspectives
- The role of PR in building and supporting the image of the organization
- The functions of PR
- Management principles
- Planning and organizing the activities of PR
- Leading and controlling PR projects
- Ingredients of successful PR planning
- Main qualities of PR professionals
- PR position in the organization
- Responsibilities of the PR professional
- PR and communication
- Communicating with the internal and external public
- Key components in communication
- Diffusion and effects of communication
- What makes effective communicators in PR
- Communication functions
- Overcoming barriers in communication
- Non verbal communication
- The communication abilities for PR professionals
- The role of PR professionals in dealing with the internal and external public
- Understanding difficult personalities
- Dealing with difficult personalities
- Oral communication skills
- Kinds of verbal communication
- How to prepare for a presentation or a speech
- Rehearsing your presentation or speech
- Verbal and non verbal skills while presenting
- Written communication skills
- Writing for the eye and ear
- Fundamentals of writing
- Written communication media
- Preparing a press release
- Writing and producing newsletters
- Designing and producing brochures
- Preparing articles for magazines
- Press conferences
- Defining a press conference
- Reasons to hold a press conference
- Conducting a press conference
- Preparing a media and press kit
- Building good relations with the media
- Principles of dealing with the press during a crisis