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PRODID:-//McTimothy Associates
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X-WR-CALNAME:McTimothy Associates
X-ORIGINAL-URL:https://www.mctimothyassociates.com/product/performance-management-appraisal-skills-setting-objectives-conducting-appraisals/
X-WR-CALDESC:PERFORMANCE MANAGEMENT & APPRAISAL SKILLS: SETTING OBJECTIVES & CONDUCTING APPRAISALS
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DTSTART;TZID=Europe/Paris:20200227T100000
DTEND;TZID=Europe/Paris:20200228T160000
SUMMARY:PERFORMANCE MANAGEMENT & APPRAISAL SKILLS: SETTING OBJECTIVES & CONDUCTING APPRAISALS
DESCRIPTION:COURSE COVERAGE INTRODUCTION Since there is a positive correlation between the performance of individual employees and the overall performance of the organization, it becomes imperative for supervisors and managers to improve employee performance by properly setting objectives and conducting appraisals. The role of front line managers is key to any performance management system. This course takes an in-depth view at setting the right measures to manage employees, measures that are primarily objective in nature. The course also describes how to conduct effective performance appraisal meetings and emphasizes the importance of coaching as a means of improving performance. Course Methodology The course combines theoretical and practical methods for delivering content. Participants are expected to role play performance appraisal meetings and coaching sessions. Course Objectives By the end of the course, participants will be able to: Define performance management, its objectives and various responsibilities List the main phases in a performance management cycle and how to manage each for optimum results Develop tangible and intangible measures of performance Create business based objectives, including 'SMART' targets, measures and key performance indicators (KPIs) Define coaching and list the 5 steps for conducting optimal coaching sessions Conduct effective performance appraisal meetings Identify ways of rewarding and recognizing employees Target Audience Team leaders, managers, business partners and line mangers who are held accountable for the performance of the organization and its employees. Target Competencies Setting Performance objectives Deciding and initiating action Presenting and communicating Analytical thinking Employee coaching Following instructions and procedures Planning and organizing Achieving goals and objectives Course Outline                      Performance management – introduction and definitions Definition of performance management Objectives of performance management Impact of poor performance on an organization Key terms and uses The annual performance cycle - overview Responsibilities in performance management Shared management model Mistakes in performance management Establishing effective objectives Cascading the vision, mission and strategies The impact of critical success factors on performance The 3 types of performance criteria Key result areas - definition and examples Key Performance Indicators (KPIs) Definition and characteristics Units of measure Difference between goals and objectives Turning goals into objectives the 'SMART' way Measuring the semi tangible factors and competencies Behavioral indicators Proficiency level Corporate values - their importance The importance of coaching What is coaching? Coaching responsibilities Benefits of good coaching The focus and purpose of coaching Important coaching skills Five steps of coaching for optimal performance Role play: facilitating a coaching session Conducting effective performance appraisals Planning performance appraisals Conducting effective appraisal meetings Beginning the meeting Discussing the evaluation: an in-depth view Closing the meeting Roles of managers and employees Common appraisal errors Following up after the performance appraisal meeting Percentage of time spent on performance management Acknowledging good performance Ways of recognizing employees Techniques for performance diagnosis Categories of performance problems and possible causes System factors versus individual factors Performance improvement planning Duration: 2 days Class Session : 10:00am – 4:00pm each day including Breakfast and Lunch time Customize Your Training This training solution and other training topics from McTimothyAssociates are currently available as residential/in-house option. Please Note McTimothy Associates Reserves the right to postpone or cancel a course due to unforeseen circumstances beyond our control. In such cases delegate(s) will be registered for the next run of the Course.
URL:https://www.mctimothyassociates.com/product/performance-management-appraisal-skills-setting-objectives-conducting-appraisals/
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