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VERSION:2.0
PRODID:-//McTimothy Associates
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:McTimothy Associates
X-ORIGINAL-URL:https://www.mctimothyassociates.com/product/interpersonal-relations-and-conflict-management-4/
X-WR-CALDESC:Interpersonal Relations and Conflict Management
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DTSTART;TZID=Europe/Paris:20250515T100000
DTEND;TZID=Europe/Paris:20250517T160000
SUMMARY:Interpersonal Relations and Conflict Management
DESCRIPTION:Course Methodology The course uses a mix of interactive techniques, such as brief presentations by the consultant and participants, role plays (rehearsed and impromptu), playback of videotaped performances and individual and group feedback. Course Objectives By the end of the course, participants will be able to: Define and understand the different sources of conflict Identify personal conflict resolution styles Apply influencing skills and explore relationships with others Manage conflict in teams and engage in effective team problem solving Use the different bases of power and change them according to the situation Practice different strategies for winning the hearts and minds of people Target Audience Business professionals who want to expand their conflict resolution skills, understand their own emotions and behaviors and find productive ways to manage conflict with influence, even when authority is lacking. Target Competencies Proactive listening Handling rejection Leading others Problem management and situation analysis Problem-solving skills Self-assessment and sensitivity to others Understanding motivational needs Customer orientation
URL:https://www.mctimothyassociates.com/product/interpersonal-relations-and-conflict-management-4/
LOCATION:The professional Place, 12B Olumoroti Street Gbagada Phrase 2, Gbagada Lagos
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