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PRODID:-//McTimothy Associates
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:McTimothy Associates
X-ORIGINAL-URL:https://www.mctimothyassociates.com/product/itil-intermediate-continual-service-improvement-3/
X-WR-CALDESC:ITIL® Intermediate: Continual Service Improvement
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DTSTART;TZID=Europe/Paris:20231026T100000
DTEND;TZID=Europe/Paris:20231028T160000
SUMMARY:ITIL® Intermediate: Continual Service Improvement
DESCRIPTION:ITIL® Intermediate: Continual Service Improvement Course Objectives Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this course: Introduction to CSI CSI principles CSI process CSI methods and techniques Organizing for CSI Technology considerations Implementing CSI Challenges, critical success factors and risks. Target Audience The target audience of the ITIL Intermediate: Continual Service Improvement course includes, but is not restricted to: Chief information officers (CIOs) Chief technology officers (CTOs) Managers Supervisory staff Team leaders Service designers IT architects IT planners IT consultants IT audit managers IT security managers Service test managers and ITSM trainers Individuals who require a detailed understanding of the ITIL CSI phase of the ITIL service lifecycle and how it may be implemented to enhance the quality of IT service provision within an organization IT professionals working within, or about to enter, a CSI environment and requiring a detailed understanding of the processes, functions and activities involved Individuals who have attained the ITIL Foundation Certificate in IT Service Management and wish to advance to higher level ITIL certifications Individuals seeking the ITIL Expert Certification in IT Service Management for which this qualification can be one of the prerequisite modules Individuals seeking progress toward the ITIL Master Certificate in IT Service Management for which the ITIL Expert is a prerequisite. Prerequisites Candidates wishing to be trained and examined for this course must already hold the ITIL Foundation Certificate in IT Service Management which must be presented as documentary evidence to gain admission. Candidates who hold the following ITIL qualifications are also eligible, and similar evidence will be required: Earlier ITIL (V2) Foundation plus Foundation Bridge ITIL Expert Certificate in IT Service Management (achieved via Service Manager or Practitioner bridging routes).
URL:https://www.mctimothyassociates.com/product/itil-intermediate-continual-service-improvement-3/
LOCATION:The professional Place, 12B Olumoroti Street Gbagada Phrase 2, Gbagada Lagos
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