Book Now
17/05/2018 10:00 AM
19/05/2018 3:30 PM
+2347034854045 , 08058805333

Course Introduction

This course is designed as a guide to the primary components of managed travel. Attendees will learn how each component intersects with the required competencies and skill sets needed in business travel management. The Fundamentals course teaches participants to maximize cost containment, improve efficiency and create a managed travel culture in a company. Attendees will hear expert course facilitators on the subjects of travel safety and security, travel spending trends and benchmark metrics.

Core Curriculum

  • Overview of Travel Management
  • Managing Agency Relationship
  • Security and Risk Management
  • Travel Technology Basics
  • Measuring Success: Trends, Forecasting and Reporting Value

Target Audience

  • Travel Managers needing adequate/advanced skills in travel management
  • Administrative Managers/Co-ordinators/Assistants
  • Personal Assistants & other needing Travel management skills
  • Travel Agency Administrators/Manager/Business Owners

Key Coverage Areas: 


  • The right documents, at the right time, in the right place
  • Organizing passports, processing visas and overcoming the complexities and problems
  • Compliance with entry requirements and immigration rules
  • Ensuring the health, safety and security of staff and visitors
  • Booking tickets; timetables; time differences; holidays; cancellations
  • Airport procedures, requirements and duties
  • Accommodation and international travel requirements
  • Factors to chose and book the most appropriate hotel and rooms
  • Customer and protocol requirements; preferred hotels list; change in plans; families
  • Car transport; tolls; parking; rental; security; motorcades
  • Meeting the demands of business travel: payment methods and exchange rates
  • Methods to research all possible options and prioritize the best Exhibitions, conferences, visits and events – nationally and internationally
  • Planning and organizing events, conferences and visits
  • Organizing, exhibiting at or attending exhibitions
  • Trade visits and the protocol for them
  • Greeting foreign dignitaries, flying flags correctly and meeting expectations
  • Order of precedence for official ceremonies


  • Analysing the factors of Logistics
  • Earn Value Logistics Systems
  • Strategic Forecasting techniques
  • Tactical/Departmental Forecasting techniques
  • Operations Forecasting techniques
  • Logistics stakeholders Management
  • Travels Stakeholders planning
  • Travels Stakeholders Prioritization
  • Travels Stakeholders optimization
  • Power/Interest Grid Matrix as a tool
  • E-Travels and bookings using any kind of ERP (Enterprise Resource Planner)


  • Travels/Logistics Risk Management
  • Logistics Risk Auditing
  • Logistics Risk Prioritization and Categorization
  • Logistics Performance Management
  • Harmonizing the goals of the different channel members Budgeting and cost control
  • Budgeting accurately and meaningfully
  • Monitoring authorization, approvals, expenditure, allowances, expenses and receipts
  • Cost control for ensuring that expenses are legitimate
  • Cancellations, claims, reimbursements, hospitality
  • Insurance which is robust, appropriate and up-to-date
  • Types off channel conflict management
  • Analyzing Channel gaps
  • Effective tools to address gaps
  • Third Party Travels Management
  • Developing a 3PL and 4PL Travels Agency Performance System

Duration:  3 days

Class Session : 10:00am – 3:30pm each day including Breakfast and Lunch time

Customize Your Training

This training solution and other training topics from McTimothy Associates are currently available as residential/in-house option.

Please Note

McTimothy Associates Reserves the right to postpone or cancel a course due to unforeseen circumstances beyond our control. In such cases delegate(s) will be registered for the next run of the Course.